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- If the external API system becomes unresponsive, the Joget app will stop working.
- Error message is not friendly.
- Increased wait time. Response time includes JSON Tool's turnaround time.
Method 5 - Post Form Submission Processing and JSON Tool with Multi Tools and Follow-Up on Failed API Calls
How can we ensure that form submission captured, without the need for potential customer to wait for the JSON call to be completed and to continue to receive form submissions when the external API is not reachable at the point of form submisison?
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Without reinventing the wheel, we extend the capabilities of the current JSON Tool to capture the response's status code and store it into workflow variable and/or form data. You can find the plugin here.
Taking cues from method 2 earlier, we will put the new plugin in Multi Tools and set the Run Mode to "Run tools sequentially in a new single thread". This is so that customer does not need to wait for JSON call to complete.
Figure 13
The following is a new section to configure to capture the JSON call's response status.
We created a new form to capture the JSON call log.
Figure 14
In this screenshot below, we are able to inspect each of the form submission made (left) and the result of the API call (right).
Figure 15