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SLA Report Properties

Edit SLA Report Menu

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id: Menu element unique id. Userview will use this id in the URL for the menu if the Custom ID is empty.

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Figure 1: SLA Report Properties

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Figure 2: Sample SLA Report in runtime

Custom ID

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: Item link slug. Optional field.

Info
titleUnique field

Ensure that value defined here is unique to other userview menus in the app, since the first matching/conflicting ID will take precedence in page loading.

Label

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: The userview menu label.

Process

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: Limit the SLA results to a specific process in the current app.

Show only processes & activities have SLA set?

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: Limit the report results only to process(es) and activity(s) that has SLA configured on.

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UI

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Figure 1: SLA Report Properties

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Figure 2: Sample SLA Report in runtime


UI

Custom Header: Custom Header in HTML.

Custom Footer: Custom Footer

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in HTML.

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Figure 3: UI Properties

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SLA Report Run Time View

The userview SLA Report menu provide two views:

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