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Configure Office Working Hours
Figure 1: Office Working Hour Deadline Properties
| Name | Description | Screens (Click to view) |
|---|---|---|
| Holidays | Define holidays in this grid in "DD-MM-YYYY" format. | |
| Weekends | Check the weekend days where applicable. | |
| Working Hours (From, 24-hour format) | Define your working hours in 24 hours format without a colon sign in between. | |
| Working Hours (To, 24-hour format) | Define your working hours in 24 hours format without a colon sign in between. |
Example Deadline/SLA Due Calculation
Figure 2: Sample Configurations on Office Working Hours plugin
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As shown in figure above, the working hours set are from 9am to 6pm every weekday.
Figure 3: Sample process instance details view
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On 23 September, there's only 12 minutes worth of working hours left. On 24 September, which is another new working day, we will get a full 8 hours from it. We have 8 hours and 12 minutes now and need another 1 hour 48 minutes. Effectively, the due date would be on 25 September, 9:48am.
Related Documentation
Deadlines act as a timer which triggers an exception transition to another activity when a specified duration has elapsed.
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