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Yes. By default, forms are open to the public (no login required) unless they are mapped to a "group", "department" or "user" under participants. You can manage permissions for the various components in your app via Permission Control.

If an approver needs more info about a request, can the form approval status be set to “pending” so that the current approver can first add comments for the last approver to act on before the form is routed back to the current approver? 

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Yes. Use the ID Generator Field element in Form Builder to generate a running number.  The ID Generator field is a read-only field.

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Can a form be designed to allow a user to add multiple rows of items?

Yes. Form Builder allows users to add multiple rows (with support for simple calculations) of items. 

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I noticed that we can export XPDL process flows but not the forms. Is there any way to export forms (as a backup)?

Yes; you can export the whole app to backup. Do see this guide, Import and Export Apps and App Configuration Management.

Once a process is approved, can the process be designed such that it automatically kick-starts another process?

Yes; you . You can automatically kick-start another process after one ends, using the JSON Tool plugin and with combination of the API Builder plugin from the Joget Marketplace.

Why do I keep getting "Please wait while the image is being generated..." message for my Process thumbnail?

You will get this only when you're viewing the process for the first time and only if your process is very complicated, with many activities.  It will then require some time to generate the image. 
Sometimes,  it it can also take very long because of multiple processes in your app.  Generating the previerw preview image for each process can take a longer time.

However, if you still can't get the image displayed correctly after a long time and even after you have refreshed your browser, you probably have a "java.lang.OutOfMemoryError: Java heap space" exception in the backend. This is due to the image being too large, thus, requiring more memory to process the image preview. In that case, you may need to increase your Tomcat memory setting by following the steps below (which will double the default memory setting).
 
1. Stop the Joget server.
2. Open and edit [Joget Installation Directory]/joget-start.bat.
3. Modify set JAVA_OPTS=-XX:MaxPermSize=128m -Xmx512M -Dwflow.home=./wflow/ on line 13 to  set JAVA_OPTS=-XX:MaxPermSize=256m -Xmx1024M -Dwflow.home=./wflow/.
4. Save and start the Joget server.

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Mobile view for your apps are enabled by default. An app can have multiple Userviews. To disable the mobile web view for a Userview, go to your app "Userview" and under "Settings", check on the "Mobile View Disabled" property.