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Multi-Factor Authentication (MFA) is a security best practice that adds an extra layer of protection on top of a username and password combination. By requiring an additional authentication code from a trusted device, MFA safeguards access to a user’s account even if the password is compromised.

 There are various authentication methods to implement MFA. The Time-based One-Time Password (TOTP) algorithm is a popular and secure method that automatically generates an authentication code which changes after a certain period of time.

 TOTP has been adopted as Internet Engineering Task Force standard RFC 6238.


  1. As a user, you can disable MFA by clicking on the Deactivate button in your user profile.

  2. Administrators can also disable MFA for a specific user by selecting the user under Setup Users and clicking on the Deactivate MFA button.