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  • When a deadline is triggered, and where the exception name matches the one set for a transition, the flow will execute along that transition to the next element along the workflow.
  • Add an Exception-type transition from the activity to the next (i.e., Send Reminder).
  • Set the type of condition to 'Exception'.
  • Enter an Exception name (e.g., TIMEOUT) in the Expression text area.
  • Confirm and close the properties window for the transition.

Tips

Warning
titleDeadline Checker Interval

Remember to turn on Deadline Checker Interval in General Settings so that Deadlines will be triggered.

  • You can set multiple deadlines in an activity. They can include a first-level reminder (asynchronous) which is then followed by an escalation (synchronous) if the activity has not been completed within the time limit.
  • Remember to match the exception names. If they do not match, nothing will happen.