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Hi ,

 I am trying to integrate mobile push notification audit trail plugin in my app , but it is not working. I did according to the guidance : These are the screenshots:



url in the above pic is :  https://rushiharal7.cloud.joget.com/jw/web/userview/appcenter/v/_/_ja_inbox?_mode=assignment&


What am I missing here?

Please reply ASAP.

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    1 answer

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      What errors are you getting? Anything from the server log? You can go to Monitor > Logs to check out the errors.

      1. Rushikesh Haral

        INFO 02 Aug 2020 16:38:48 org.joget.apps.workflow.security.WorkflowAuthenticationProvider - jwc_rushiharal7 : Authentication for user manisha (27.106.116.235) : true
        2583
        INFO 02 Aug 2020 16:38:52 org.joget.workflow.shark.WorkflowAssignmentManager - jwc_rushiharal7 : [processId=111_cotten_procrument_process1, processDefId=cotten_procrument#8#process1, participantId=bracnh, next user=[manisha, rushikesh, virat]]
        2584
        INFO 02 Aug 2020 16:38:52 org.joget.apps.app.lib.UserNotificationAuditTrail - jwc_rushiharal7 : Users to notify: [manisha, rushikesh, virat]
        2585
        INFO 02 Aug 2020 16:40:04 org.joget.workflow.shark.WorkflowAssignmentManager - jwc_rushiharal7 : [processId=111_cotten_procrument_process1, processDefId=cotten_procrument#8#process1, participantId=bracnh, next user=[manisha, rushikesh, virat]]
        2586
        INFO 02 Aug 2020 16:40:04 org.joget.apps.app.lib.UserNotificationAuditTrail - jwc_rushiharal7 : Users to notify: [manisha, rushikesh, virat]
        2587
        INFO 02 Aug 2020 16:40:09 org.joget.workflow.shark.WorkflowAssignmentManager - jwc_rushiharal7 : [processId=111_cotten_procrument_process1, processDefId=cotten_procrument#8#process1, participantId=ho, next user=[ho]]
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        INFO 02 Aug 2020 16:40:09 org.joget.apps.app.lib.UserNotificationAuditTrail - jwc_rushiharal7 : Users to notify: [ho]
        2589
        INFO 02 Aug 2020 16:40:34 org.joget.apps.workflow.security.WorkflowAuthenticationProvider - jwc_rushiharal7 : Authentication for user akola (27.106.116.235) : true
        2590
        INFO 02 Aug 2020 16:44:50 org.joget.apps.app.service.AppDevUtil - jwc_rushiharal7 : Commit to Git repo by akola: Update form entry_from. _
        2591
        INFO 02 Aug 2020 16:46:24 org.joget.apps.workflow.security.WorkflowAuthenticationProvider - jwc_rushiharal7 : Authentication for user virat (27.106.116.235) : true
        2592
        INFO 02 Aug 2020 16:46:28 org.joget.workflow.shark.WorkflowAssignmentManager - jwc_rushiharal7 : [processId=112_cotten_procrument_process1, processDefId=cotten_procrument#8#process1, participantId=bracnh, next user=[manisha, rushikesh, virat]]
        2593
        INFO 02 Aug 2020 16:46:28 org.joget.apps.app.lib.UserNotificationAuditTrail - jwc_rushiharal7 : Users to notify: [manisha, rushikesh, virat]
        2594
        INFO 02 Aug 2020 16:46:55 org.joget.workflow.shark.WorkflowAssignmentManager - jwc_rushiharal7 : [processId=112_cotten_procrument_process1, processDefId=cotten_procrument#8#process1, participantId=bracnh, next user=[manisha, rushikesh, virat]]
        2595
        INFO 02 Aug 2020 16:46:55 org.joget.apps.app.lib.UserNotificationAuditTrail - jwc_rushiharal7 : Users to notify: [manisha, rushikesh, virat]
        2596
        INFO 02 Aug 2020 16:46:59 org.joget.workflow.shark.WorkflowAssignmentManager - jwc_rushiharal7 : [processId=112_cotten_procrument_process1, processDefId=cotten_procrument#8#process1, participantId=ho, next user=[ho]]
        2597
        INFO 02 Aug 2020 16:46:59 org.joget.apps.app.lib.UserNotificationAuditTrail - jwc_rushiharal7 : Users to notify: [ho]
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        INFO 02 Aug 2020 16:47:47 org.joget.apps.workflow.security.WorkflowAuthenticationProvider - jwc_rushiharal7 : Authentication for user ho (223.189.23.49) : true



        This is today's log. There is no error or warning but pretty sure something have gone south here.

        I need this plugin to be working Please help.

      2. Walter

        Have any of the users "ho, manisha, rushikesh, virat", used their mobile phone Chrome browser and surf to your joget site and accepted "allow notification" before?

        There should be follow up message after

        INFO 02 Aug 2020 16:46:59 org.joget.apps.app.lib.UserNotificationAuditTrail - jwc_rushiharal7 : Users to notify: [ho]

        that says send email completed, or notification sent.

        It is likely that these users have no emails configured, or didn't subscribe/allow push notification from their phone browser or added the joget site as PWA yet.

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