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Hi there,

I'm creating a process that in one step must sent an email with a pdf with the purchase order (can be a copy of the form).

I already add the plugin Export Form Email Tool, but i don't know why, don't send the attachement.


I'm using the Cloud Version

Here are the step's of the plugin configuration



In the Logs give me this error:



Can anyone help me with this? 


Can i use Jasper Reports in Cloud Version?


Thank you for all your help.


Best Regards 

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    1 answer

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      Can you check the connectivity to the SMTP server? Sending Email ←scroll all the way down to Verifying SMTP Server Connectivity


      For the logs you're showing: Form Upload Fields is used to identify field elements like file upload or image upload in the form and attach it separately into the email. So fields like "createdByName" and "dateCreated" are not upload fields and you'll get the error "attached file fail from field". Ensure the you review that the fields you added in Form Upload Fields are upload elements i.e file upload/image upload. 


      Also, check out Email Tool - Form attachment question. Someone attached a sample app there as well, might help out.


      1. João Ferreira

        Thank you for your help. 

        Another thing that was blocking the generation of the pdf was the error in my html code (on the header).

        I run it on https://validator.w3.org/#validate_by_input (find this on another thread) to see if the code is correct.


        Hope this can help other users.

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