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Hi,

The running processes screen in Monitor does not load. It keeps on buffering. Here are the error logs that am getting.

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ERROR 12 Feb 2024 17:05:01 org.joget.workflow.model.service.WorkflowManagerImpl - java.lang.Exception: Can't find entity for parameters: mgrName=null, procId=11542_DPAM_part, actId=null
1435
java.lang.Exception: Can't find entity for parameters: mgrName=null, procId=11542_DPAM_part, actId=null
1436
    at org.enhydra.shark.SharkUtilitiesAspect.getEntity(SharkUtilitiesAspect.java:60) ~[wflow-wfengine-7.0.31.jar:2.0-1]
1437
    at org.enhydra.shark.SharkUtilities.getEntity(SharkUtilities.java:1037) ~[sharkkernel-standard-2.0.1.jar:2.0-1]
1438
    at org.enhydra.shark.AdminMiscImpl.getProcessDefinitionInfo(AdminMiscImpl.java:105) ~[sharkkernel-standard-2.0.1.jar:2.0-1]
1439

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I have already deleted the app DPAM but the error keeps popping up. Also deleted data related to DPAM from DB tables 'shkxpdls' and 'shkxpdldata'. 

Screenshot of issue:

Inspecting the page shows a 500 in console while trying to reach an URL with /monitor/running/list.

Any help will be much appreciated.

Thanks.


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    1 answer

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      Hi, it appears the error is occurring because it could not find the relevant process definitions from the database. I would not advise manually deleting data from the database unless you are very certain of the implications, the data might now be corrupted so you should try to restore it to the previous state. 

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