There are several ways to set up your user reporting structure in Joget. However, most of what this material covers revolves around Organizations and Departments. Custom configurations and plugin details can be found in the the Plugins sectionsection.
Head of Department
Knowing that users belong to departments and that departments have their inherent hierarchical structure makes it understood how big a part the Head-of-Department (HOD) role plays in the setup of your chain of reporting. Each department can be assigned one HOD and the HOD will play a prominent role in process participants assignments.
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