...
Before such report can be generated, one must first enable the Process Data Collector at each intended Joget App. Please see Enabling Data Collection for SLA Implementation.In the sample process below, the SLA is configured as follows:
Figure 1: Screenshot of SLA Report in a Userview
Figure 2: Screenshot of SLA Report in a Userview - specific process view
Figure 3: SLA Report Properties
| Name | Description | |||||
|---|---|---|---|---|---|---|
| Custom ID | Item link slug. Optional field.
| |||||
| Label | Menu label. Mandatory field. |
Figure 4: SLA Report Properties - UI
| Name | Description |
|---|---|
| Custom Header | Custom Header in HTML. |
| Custom Footer | Custom Footer in HTML. |