I just found Joget and setup the virtual appliance to give it a look. We are looking for a workflow tool that can handle IT processes and before I invest time, and possibly dollars, I'd like to see if it will do what we need. One example would be for new user enrollments. Essentially, the requestor fills out a form with all of the needs listed (via checkboxes and such) and then we manually reach out to business owners for approvals before creating the account and giving access to the requested applications. Each application has a separate business owner.

I'd like a workflow that will offer the form (which I found to be very neat in Joget). They would then click in check boxes for each app required. Then, based on the apps required, approval emails will go out to the individual business owners. This should be a parallel process where each business owner gets their approval requests at the same time. Owners would then indicate approved or not, with notes (like in the travel example). I would also like to see CC's to the requester so they will have built in status updates. Once all required, and any/all/none optional applications are approved, I'd like an email to the IT admin for account creation and the ability to close the process. 

Ideally, we can allow this via LDAP authentication against our AD tree so there won't be any user admin required. 

I'd also like to brand the site so it looks like our own internal intranet. 

So, is all of this doable? This is the most complicated IT process we have at the moment but there are others that are similar, such as PC and software request forms. 

Thanks,

Chris

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2 Comments

  1. Your requirements are easily achievable with Joget Workflow. Based on application type(s) selected, the workflow can proceed to participant(s) of different business owners, and the approval process can happen in parallel for multiple process participants. Email notification can also be configured to include a CC recipient. 

    Besides, you can also opt for LDAP Plugin, to enable integration with AD for user directory implementation.

    The start-form of a process and Task Inbox can also be embedded into any external website, so you can have users accessing all process activities from external site.

  2. Hi,
    I need, besides the funcionality shown,  generate a list of information with some caracteristic of

    the forms. For Example: i need generate a list of all the different form that one client has done,

    another example, it's that I need to incorporate a searcher. My question realy is, If i can add

    funcionality to the system adding new code? , and if I can, How I do that?