No verification for user rating

 
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Hi,

The process is after user submit the pc_maintenance_form,user will get e-mail notification for rating

When I run the process, I get the e-mail notification after pc_maintenance form SAVE--->COMPLETE–>mail received

 

But when i SAVE the pc_maintenance form in Production, I did not receive activity to COMPLETE the saved form, in order to get rating e-mail notification

Is that anything wrong with the process?

 

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    2 answers

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      Hi Saravanan

      After you submit the form, check if the process activity for this workflow is in "Monitor Apps>Running Processes" or "Monitor Apps>Completed Processes"?

      If the process is not there, most likely you didn't use the userview menu "Run Process" to start the process form.

      You could have used a normal "form" menu to display the data entry form, and because it't not a "Run Process" action, it won't start the process activity. Thanks.

       

      1. Saravanan

        Hi Mathew, Thanks, its working fine now :P

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    2.  
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      Hi Saravanan

      Did you add the "Map Participants to Users" for rating?

      Cheers

      1. Saravanan

        Hi Mathew, Already add but still no nothing found in activity list

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