i don't understand why the approver object isn't recognize

 
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as you can see i try to send a email to the approver but i don't understand why the information(email, firstname, lastname) of the approver isn't avaible... May someone help me  to understand why this is happening? Thank you.

Here's  my approver value:

Here's the approver "Clark Kent"

 

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    2 answers

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        Hi, there is no such hash variable #calcuSimple_approver#. You are probably looking for the User Hash Variable (Hash Variable#UserHashVariable)

        1. Jonatan nadeau

          Hi, what I am trying to do, is to get the user that is suppose to complet the approvement. Exemple: I want to approve something, and the approver is #calcuSimple_approver# which I mapped to the admin. I want to specified the email of #calcuSimple_approver# because, if I want to change the user mapped to #calcuSimple_approve# I also want the email tool to change automaticly. Thank you

        2. Jonatan nadeau

          I don't understand why this is working then. See the other reponse please. My email is recognize when I call the applicant, but isn't when I call the approver. I don't understrand. Thank you

        3. Anders

          Instead of setting the specific email address, you can try just setting the To (Participant ID) to the participant ie calcuSimple_approver. That should send the email to the user mapped to that participant.

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