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Figure 1: Screenshot of SLA Report in a Userview
Figure 2: Screenshot of SLA Report in a Userview - specific process view
Figure 3: SLA Report Properties
Item link slug. Optional field.
Value defined here must be unique to the rest of the Userview Menus as the first matching name will be called upon.
|Label||Menu label. Mandatory field.|
Figure 4: SLA Report Properties - UI
Custom Header in HTML.
|Custom Footer||Custom Footer in HTML.|
SLA Report Run Time View
The userview SLA Report menu provide two views:
If your app has uncompleted activities/tasks, the 'Max Delay' timer will continue to increment as the system calculates the maximum delay time based on current time.
Guide To The SLA Display Columns